Hulu: Stream TV shows & movies App Reviews

Hulu recently updated their Apple TV app to an unnavigable mess. It removed a great deal of simplicity and the ability to easily see what hasnt been viewed, whats new, and how many episodes are left in a given series. Its so bad that I have turned off automatic updates on my iPhone because in order to find out what I want to watch, I open my phone first, view the information there, and then search on the god-awful TV app for what it is that I want to see. Hulu needs to go back to the interface that it had before instead of whatever trendy bs nonsense theyve inflicted on the TV App. - Update - I appreciate that Hulu has contacted me regarding this review. Pointing me to the guide to the new apps functions is not what I asked for. I feel that if there has to be a guide, then the developer has failed. Interaction should be intuitive, and requiring a guide is a step back to the last century method of computing. Weve gotten past this, Human Interaction is a developed field of study now, and the new TV App apparently had no guidance from years of study to influence it. For example - the selected item in the TV App is indicated by a line ABOVE the selected text. One need only look at publishing norms from the beginning of print many centuries ago to know that we UNDERLINE important words. Menuing back takes many steps now, and its not clear what the path back has been. Theres no sense of space any more. The TV app has the look of a designer who is trying to bring about a new trend, and is focusing entirely on pretty pictures instead of proven modes of interaction. Its the same kind of pretentious nonsense that many young artists produce when they think they can abandon the history of art that came before because they feel superior to the old masters and can learn nothing from them. Its ephemeral trendy garbage, soon forgotten. Go back to what works, or at the very least conduct extensive usability research before losing all design equity.

The most recent update is hard to navigate on Apple TV; its slow and uses too many menus. Updates should make everything easier and more streamlined, but thats obviously not the case.

AppleTV: Cant tell what Im selecting ever. Holding the action button just to get the details is confusing. Overlining instead of underlining is counterintuitive to all design principles. Seriously. A flawed setup. It also crashes constantly when I try to jump forward 10 seconds.

App has stopped working on Apple TV. Does not recognize my account

I never write reviews. However the newest Hulu update is sooooo bad I had to come and write a review in hopes that Hulu will go back to the previous user friendly version. The new version has horrible colors that are difficult to read, it is very difficult to navigate and find things in, and its lost most of my shows.

Cant play any shows, it freezes, etc. Im not a fan of the new look either! Bring back the old version!

This is about the Apple TV version as its the only one I use: Hulus previous layout was functional if not very pretty. There were some bugs like the last 7 or so seconds of a show/movie playing over before it went back to the menu but this redesign is all glitz and VERY poor functionality couplied with seeminly non-sensical heading and no control over whats listed. Hulu has put a severe emphasis on the programs they want you to watch: their own content or stuff ther are probably being paid to offer to you. Dont want "Brooklyn 99" in your "Up next" playlist? Too bad, you cant remove it. Want to watch just one show? Too bad, you cant turn off the "play next" setting any more an youll start watching whatever Hulu decided was worthwhile. Want to quickly see what shows have new eposodes to watch? Too bad, the red unwatched badge is gone and youll have to guess whats new. This is a joke. A bad one. I think its time to give Netflix a chance and let this Hulu subscription expire for a while.

Navigating the new Apple TV update is ridiculously frustrating and I cant seem to get to anything easily. Yuck! Yuck! Yuck!

The most recent update is a huge disappointment. Please bring back the ability to turn off autoplay. Navigation is now such a mess.

no stars. zero stars. literally no option to turn of autoplay so it just starts playing garbage you have no interest in watching and sucking up data. this is completely unacceptable and if not fixed soon, i WILL CANCEL MY SUBSCRIPTION. DO YOU HEAR ME, HULU?! WHAT ARE YOU DOING?! you already took down all of the previous seasons of bobs burgers, do you hate us?!

The UI is hard to read because of light text with ultra-thin font weight over a light background color. The UI is super-hard to navigate or figure out where you are or what you need to do to get to a show you want to see. To get back to the main menu from an episode detail you need to click the menu button about 7 times... That is a clear indicator of poor IA/UX. There is also a ton of redudnancy in the sections and I cant really understand why except for that I feel like maybe some shows paid for better placement? And my queue which became watchlist is now "my stuff"... and has lost any state, which was by far the biggest feature that mattered to me. I want to know this AND ONLY this: Is there an episode of a show I watch that I havent seen yet?.. Anything else, especially adding shows an algorithm determines I may like to my stuff is only going to make the experience worse for me. And now there arent even "unwatched" badges. It looks like the designers for this app saw the HBO Go app and asked themselves: "How can I make something even less user-friendly?" On top of that, they added auto-play after I watch a show, which picks random other shows and not only plays them, but sees that they were played and adds them to my list. Now Im left with random shows I dislike in my queue in front of shows I actually care about. And I cant find a way to disable auto-play. This auto-play seems to sync data with the TV apps Up Next queue, adding tons of shows Ive never watched and dont care about, making that feature useless as well. This app ruins 2 queues for me!!!

The previous version of the Hulu app was at least functional. It wasnt perfect but at least it worked. This new version is a pile of garbage with a red bow tied to it. Its like the developers thought, "How can I make the user experience as frustrating as possible?" Seriously, its that bad. There are way too many layers, and now you cant even see what shows have new episodes. You add your shows to My Stuff, but its almost completely pointless as you have to go through 3 screens to start an episode from there. Then you scroll, scroll some more, then scroll some more. Its just horribly designed, poorly executed, and nearly unusable. I can see many people cancelling Hulu because of this. Who cares about the content when the application isnt organized in a usable, intuitive user interface? The developers at Hulu should be ashamed. If I could rate this 0 stars I would.

Stole my money and didnt let me watch anything, its a scam

While I understand apps need to update now and again to stay relevant, fix bugs etc., this new format is not user friendly at all for appletv. Where I used be able to swipe left and right for my shows and browsing, now I swipe down and then up, and up, and up. I miss seeing the cover pics of the shows that really helped when I was looking for a show and couldnt remember the name. I feel if you have to put a video explaining all the changes, then the changes are no good. I like you Hulu, I really do, but this could be a game changer for me. There is too much competition out there to put up with this update. I do have the no commercial plan, but now there is a bit of a delay in the show where the commercials usually are. I cant list one thing I like about the new app, and according to the other reviews I have read, neither can anyone else.

The update is terrible. Theres nothing user friendly about it. Its not an improvement. Im tired of trying to find my shows, there are other options out there.

I just want to watch a show quietly on my phone after my kid goes to bed and this app never freaking works. Get it together Hulu.

Im still trying to figure out this new update so I cant say too much other than it is very inefficient, there are far too many menus and tabs, and I absolutely hate auto play.

New app is ??

Since new app was released on Apple TV sync no longer works with this old app. Solution get new Hulu with live tv app instead

This new update is awful. I do not want to endlessly scroll through to find if my show has a new episode. Usually Im all for innovation and change. However, this is horrendous. It is poor design compared to the original version. I dont want to be THAT customer, but I will pull my subscription and find a different way, more user friendly, to enjoy my shows.