Hulu: Stream TV shows & movies App Reviews

Its like they let the people at dish try to test out their ideas and its terrible. Its so hard to try and find any of the shows that the app had once laid out. Its so bad Im considering just canceling my regular subscription because you cant figure out anything. So they made the old app functionality terrible...no way am i spending any extra money on any of their live services when basic function struggles. Bring back or switch to a simpler layout and stop trying to make it all fancy or not only is your live tv going to tank you regular customers will leave too

The Apple TV update is so horrific I will probably be canceling my subscription. It is my primary watching location and navigation is horrendous. It is not intuitive, I cant tell which shows have new episodes, and it started playing some other random show immediately after an episode finished. Who thought it was a good idea to steal the failed Microsoft Zune interface and put it in an Apple TV app?

New interface is incredibly difficult to navigate... so much so that Ive been watching content via my Netflix app instead.

This "flashy" update to Hulu is all looks and no substance. Its nearly impossible to navigate, theyve removed episode tags to let me know if I have a new episode in on my watchlist and the scrolling, ugh, so much scrolling. Is it too much to ask to have an app update that actually makes the user experience better or do I have to keep dreading the site of that little blue update dot appearing next to this app?

Looks stupid, is difficult to navigate, and blocks VPNs making it near impossible to watch will Im deployed overseas. That is all

I tried using the app on my phone while getting my cars oil changed done and I couldnt watch any shows even tho I was signed onto wifi, a pop up saying "There was a problem playing this video, please try again later" I tried for 20min with other videos as well and same pop up, kind of annoying. I thought Hulu would come in handy for moments like these since I dont watch much tv.

I hate this new interface!!! Who in their right mind would have thought that browsing for shows with this interface would be so much easier then the nice simpler layout of the previous versions. Gee lets remove the icons of shows and replace them with just the title, that way users will have to "read" to see what shows are available, instead of glancing at each icon.

The new interface is so bad i had to cancel my subscription. Ive had Hulu since it first came out. You no longer see which titles have new episodes. To find a show that you have previously been watching is more difficult. It took more clicking and searching to continue watching the next episode of my favorite shows. I highly recommend not even bothering with Hulu anymore.

Tried to watch Hulu on my tv. It made me sign in, then in locked onto the "welcome" page and is telling me to "swipe to get started". But its on my tv, I cant swipe it. Good content, horrible app.

You may want to consider hiring competent coders for your apps. As I type this I am still waiting for my watch list to restore on my Apple TV. I am seriously considering canceling my subscription to Hulu.

On my Apple TV 3, my senses were assaulted by the visible choices to watch and the obnoxious stereo sound and the varied programming. Now Hulu has made my life so much better on my Apple TV 4 by removing my visible choices of what to watch, that pesky stereo sound and giving me what I really want, like repeating the credits twice on every show in binge mode, for my enjoyment. And, when I though it couldnt get any better, they released 2.0 (straight from 1.0) and left all those great features (like mono audio and repeating credits) and added additional obfuscation to the already ridiculously elegant user interface. I just cant wait to see what kind of unexpected new pleasures they have in store for me when their Live TV offering goes into full swing (or maybe its in full swing now, who can tell?) Gosh, golly, Netflix better look out!

I loved Hulu it was great but this new App for Apple TV is terrible. Its confusing I have no idea when there are new episodes of shows since watchlist is gone and it doesnt have the little number in the corner with the number of new episodes. Ill give it a few more days before I cancel Hulu. I was so happy when they added profiles it made it just about perfect and then they went and ruined it.

The latest update for Apple TV makes this app almost unusable. Its clumsy, and trying to follow your queue is difficult and Im pretty sure will give me ulcer.

The UX of the new Apple TV app is akin to using one of those self checkout machines at the supermarket... unintuitive, slow, cumbersome to operate and wont stop talking. We live in a visual world. Why you chose to replace the show artwork we all immediately recognize with only a glance with the title of the show and some random image from it is mind boggling. But thats just the start... Only being able to see one show at a time (most that I dont even watch) is incredibly annoying. I know what Im watching, know whats on and know what I dont want to watch. Im not using the app primarily to discover. I use it watch what I want when I want. So show me that. And show me all of it at once like you did before so I can pick up where I left off. I understand the need for a refresh/rebrand. But as a UI/UX designer, I can tell you that the old adage, "progress for the sake of progress" is certainly not progress. This could not be more true when applied to your new "look". Which I find ironic since your new look makes it nearly impossible to see anything. Id rather look away. The UI is fine, I can get used to it. But the UX is seriously lacking. Form is clearly miles ahead of function. When redesigning anything once must always ask whether the new design is necessary. If it is, identify why. Then, come of with a solution to solve or improve the answer to the previous question. The answer in this case was clearly, "cause we just want a new look." Good design is good if users dont need to be told how to use and most importantly, enjoy using it at all. Your redesign looks different, Ill give you that. But the experience has been ignored. Good UI should hardly be noticed so that the content take center stage. Good UX should be obvious and improve the way a user performs a certain function. Your redesign doesnt meet either of those so why was this approved? Its a serious question that deserves a serious answer. Im a Hulu fan and have been since it came out. Id like to continue to be one.

I dont ever write reviews but this update warranted one. Its really difficult to navigate. I feel like they sacrificed a more user friendly interface to have a "cooler" look. I just dont get.

The new update it horrible. No way (that I can find) to turn off auto play. Cant tell when there are new episodes of shows anymore. Freezes worse than the previous version if that is possible. I generally use my iPad app and mirror to the Apple TV because the Apple TV version of this app is so horrible. Its like they were trying to make it worse with this last update.

Wont connect to Chromecast. Other apps will with no issues.

New App is truly the worst experience I have ever had when updgrading an App. Worst.App.Ever. I am not kidding, I ended up deleting it and wont watch on my iPad. When I sought help, I have to go to the website with a web browser, you dont get help direct thru the App. Others have documented the direct problems so I wont repeat them. Enough to say I junked this POS and use my Roku3 only, it still has the older interface. If they mess with that then goodbye Hulu, you changed for the worse ...

Navigation utterly confusing, cant see what I am watching anymore - a disaster. Cant find anything.

This new UI layout was clearly not beta tested by average users. I design UI experiences for a living and this new design is way too complex and confusing, especially for those looking for a quick and casual experience right after getting home from work. They have instituted non-native behaviors into their app (click and hold), disabled the proper function of the menu button, removed the ability to disable playing random "related" content (after your show ends a new one instantly begins), and buried anything related to your favorites in a very unfriendly menu system. My list of problems is much longer than this, but I cant write this review all night, I have to devote the next couple hours to trying to find the new thirty-minute episode of a show I like. Hulu really launched an inferior product here and they need to quickly retool this app to make it usable again. Right as it stands, I might have to cancel my account, I cant find my programming any more.