Hulu: Stream TV shows & movies App Reviews

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Terrible

I am completely disappointed by this update. The way I use to keep up with television shows was by the "popular episodes" feature which seemingly disappeared. Navigating on an apple remote is difficult enough, why make a complex UI which makes it even more difficult? I agree with the comment about setting up DVR with my provider as an alternative to this difficult update. The original screen where I could view multiple options was better than this one. This update seemingly pushes Hulu Originals while making it impossible to turn off auto play feature which seems like a strategic action from a business perspective (profit-greedy), but a frustrating move from a (or, evidently, MANY) consumer perspective(s). Then, lack of C/S to respond to consumer complaints. "Were monitoring your feedback." Give me a break! Ive been with Hulu since it first came out, told all my friends about how great it was, received great C/S time and time again, then when it comes to this I am told to voice my opinion on a community board used by probably less than 2% of subscribers. Good grief. The one thing that I find useful from this update is the "multiple profiles" option, and even then, its not even useful to me. Now, since this update has been such a nightmare I have turned off the automatic app updates on my appletv, and plan to cancel my subscription soon.

New Apple TV interface is awful

The new Apple TV interface is awful. Before you could see everything at a glance. Now it forces you to scroll through and you have to go all the way back to the top to toggle out of a category. Please fix or bring they old interface back. Honestly, this is awful. Update: can we please ditch this awful UI already?! Seriously, this is atrocious. If not, Im just dumping Hulu.

Cant address and fix issues

Ive given up on Hulu. I dont think theres ever been something in this world that drives me to the brink of insanity as Hulu has. Ive messaged them on several occasions regarding tech/error issues and all they do is send me pre-typed messages that are of no help what-so-ever. These glitches havent been fixed in almost a year. Im done.

Constantly getting authentication error.

Recently, I continuously get an error message saying authentication error. Its super annoying since it makes me log in again every time it happens.

Apple TV App is now atrocious

The product managers, UX/design leads that approved this UI for the Apple TV need to be ?. I wont even call it pretty. Its atrocious. I cant find the content I want to watch. Gone are the days of easy navigation. Its not something thats getting easier the longer I use it too. Please, please go back to the drawing board. Im considering canceling my subscription now or putting it on hold until the UI gets fixed.

Horrible Interface

Please make the interface more clean. I like the idea of live tv and on demand content in one service. However, the horizontal categories are way too plentiful and give me anxiety. Then there is confusing my stuff area and DVR area. What is what? The initial quality upon pressing play is bad until 1 minute in. Also, where is AMC? How do I watch Better Call Saul?

Dont like the UI

Rejoined Hulu , the app was much better before. Seems so unintuitive, it could be so much more.

Im so sad

Why? Just why? The new interface makes me cringe. Hulu and I used to be BFFs. Wed eat ice cream, do laundry, laugh, cry... all of the things that friends do. Now, its like I dont even know Hulu anymore. Theres a gaping hole where my heart used to be. With the time it takes to find my shows, I could actually be doing something productive (awful), like my dishes, ew. No thanks. Save my sanity! Come back to me Hulu!!!! WHHHYYYYY

I like it

The app works fine though the connect icon that is supposed to cast to my tv does not pop up when I want to use it.

Keeps saying I dont have plan

I have the commercial free plan. A couple times per day my show shuts down and I get the message that this show is not available for the plan that I have. Then I resell the the same show and it plays alight. But it happens too much.

Wow just terrible

I cant believe anyone would actually get this app its got awful glitches and doesnt even support good shows I cant believe this trash I am uninstalling this right now good riddance oh and if you plan to get this app I will personally hunt you down and murder you is it possible to actually make an app thats this bad ???????????????????????

Cant tell when there is a new episode!!

While I like the look of the new update for the tv app I cant tell when there is a new episode and its harder to find the episodes. Im really disappointed in the new layout.

Continuing the downward spiral of unusable UI

Ive been an paying member (ad-free) for quite some time, and free user for much longer. Hulu has seriously earned their low app ratings, from poor interface to buggy playback (audio cutting out and not coming back till you remove the app from memory and start over). The latest re-design? It takes the cake. 99% of my Hulu usage needs a simple queue that I control: let me watch new episodes in the order I want. That is it. Every major update in the past year or two has made that more difficult. But now? New episodes dont even show up, and its pushing first seasons on shows Im currently in season 3 or 4 of (just waiting for the new episodes to come out, except now the app doesnt even let me see that either). The queue...wait no, favourites... wait no, watchlist...wait no, my stuff?! Or is it the keep watching list? Hard to tell, because everything is messed up, and new episodes...its not usuable. On top of that, the remaining 1% of my Hulu usage involved browsing...which we cant do anymore because shows are only shown one at a time. Thats not browsing. Thats a massive waste of time. Roll back 2-3 years (back when there was a semi-usable queue), then fix the bugs youre pracitcally famous for: audio cutting out and not coming back till removing the app from memory and starting over. Please.

It wont work

Got it on the app and my watchlist disappeared and when I go to my watchlist manually it says I havent added anything to my watchlist and I have. I went to try to play a tv series and its not showing the episodes just the clips . I tried randomly playing something and it says the operation couldnt be completed (HUDeejayErrorDomain error 14.) I dont know what to do I exited the app several times and tried turning my device off its still not working :(

Works, sweet Jesus do not change this to the AppleTV version

**PSA TURN OFF AUTO UPDATE** I didnt know it was possible to make the Hulu app even worse, but they sure did on AppleTV. I now stream Hulu from my iPad to my AppleTV. Ive turned off auto updates just in case they try to ruin the iPad version too.

Apple TV

The new version for Apple TV is down right horrible. Im not sure why they changed the interface at all. Auto play feature needs to be returned and navigating the new interface is stressful beyond belief. Please change it back or youll be losing yet another customer.

Never Keeps My Spot

Hulu has a lot of good options for shows. However, the ads are horribly annoying and to make matters worse, Hulu never keeps track of where I am when I resume an episode. It makes me rewatch the commercials which drives me crazy. The Hulu version without ads is also just too pricey for what it is. I think its ridiculous to pay extra when Netflix does not charge you extra at all. Hulu is also not very user friendly. The setup is confusing and makes it hard to find the current episode youre watching.

Terrible

The new version of the app is terrible, why would anyone working at Hulu think it was good?

Now Nothing Works

The app now shows me a screen saying that version 4.10.1 is not supported. Theres a big green button to upgrade now. That takes me to the AppStore with a message saying this app is not available in the US store. So there is no way for me to upgrade. We are paying for this service and now completely unable to use it.

Great App. Needs work

I watch Hulu mostly on my Apple TV and thats mainly where I have issues with the app. The phone version has no main issues, but the Apple TV version does. This new update in the Apple TV app causes random shows to play instead of the one I chose. The new menu layout is very confusing, more so than the previous layout. On top of that the movies and shows often jump ahead after commercials and often play with no sound. The volume also fluctuates often without moving the TV volume setting. Might be cancelling my subscription.

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