Beware getting ripped off when you cancel

I subscribe during active seasons of TV shows I like to watch. This is the second time Ive decided to suspend my service, and have been charged anyway for another month. Last time I cancelled to take a break, I had already been charged for the month and the message at cancellation told me that I would have access to Hulu through the date I had already paid for, well, when I tried to use the app that very day, I got an error that said "you must have a Hulu account to watch." I could not use what I had already paid for even though I should have had three more weeks of it. This time, I had cancelled weeks ago, and was just charged again. Of course, there is virtually no way to get ahold of any human to resolve issues with. They have no contact information or way to reach an actual customer service person, so apparently Im just out the money twice in a row now.

TNaly about Hulu: Stream TV shows & movies, v4.10.1